1. Food Safety Quality Assurance Members want access to a full suite of certifications (GFSI, non-GFSI), including audits & renewals so that they can assist in a crisis investigation.
2. Certificate Managers (suppliers) want to share certificates, or a facility’s certification profile so that they can provide proof of certifications on demand.
3. Certificate Managers want to receive notifications so that they can identify and take the necessary action on expired and expiring certificates.
Pain points of Food Safety ecosystem participants (Growers, Manufacturers, Logistics, Retailers, Consumers, Regulators) include:
Manual, paper-based processes / Lack of real-time information / Excess inventory / No single version of ”the truth” / Manual data collection / Lack of trust in retailers and brands / Lack of visibility into health certificates and audit reports / Authenticity concerns